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Former Member's avatar
Former Member
5 years ago

Apple Watch login does not work in 1Password 8

Logging in, with an Apple Watch, to 1Password 8 for Mac does not work. I do have Apple Watch Unlock enabled in the Preferences. When I call up 1Password from the browser extension, I get a login scre...
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey cortig:

Thanks for following up with the specifics. If you're still running into issues with unlocking 1Password with your Apple Watch on the MacBook, it may be best to take a closer look at the 1Password setup on your MacBook. Please follow these steps:

  1. Open and unlock 1Password for Mac
  2. Open Settings
  3. Choose Advanced > Send Diagnostics
  4. Click Reveal to locate the diagnostics on your computer
  5. Attach the diagnostics report to an email addressed to support+forum@1password.com. Include your username: cortig, and a link to to this thread: https://1password.community/discussion/122651/apple-watch-login-does-not-work-in-1password-8/p2.

We'll take a closer look and see what could be causing the trouble here. Thanks!

Jack