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JMM's avatar
JMM
New Contributor
3 months ago
Solved

Apple Watch not unlocking 1password

Not a new issue, but happening YET again. It seems every time there is a system update the link with Apple Watch no longer works.  I updated to Sequoia 15.7 (24G222) and it is not working again.  I s...
1password.com
  • 1P_Dave's avatar
    1P_Dave
    3 months ago

    Hello JMM​! 👋

    I'm sorry that Apple Watch unlock for 1Password isn't working consistently on your Mac. Are you still able to unlock your Mac itself using your Apple Watch? Or is that also not working? 

    If you restart both your Mac and your Apple Watch then does that get things working again? I look forward to hearing from you.

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 months ago

Hello JMM​! 👋

I'm sorry that Apple Watch unlock for 1Password isn't working consistently on your Mac. Are you still able to unlock your Mac itself using your Apple Watch? Or is that also not working? 

If you restart both your Mac and your Apple Watch then does that get things working again? I look forward to hearing from you.

-Dave

  • JMM's avatar
    JMM
    New Contributor
    3 months ago

    Resetting the watch did the trick. Thanks

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      3 months ago

      I'm glad that restarting your Apple Watch helped. Let me know if the issue returns or if you run into any other trouble. 

      -Dave