Forum Discussion

thought_police's avatar
thought_police
Occasional Contributor
4 years ago

Apple Watch Unlock not unlocking

Hi In the Preferences for 1Password I have checked "Unlock using Apple Watch". So when I wish to use a password I go through the procedure to unlock with my watch. The watch does respond with the ...
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Alvin_L_1P's avatar
Alvin_L_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey @ricardosanx:

Just to confirm, are you currently not able to unlock the MacBook itself using your Apple Watch? If that's the case, I'd suggest contacting Apple Support since they'll have a better understanding of what's happening.

If you're unable to use the Apple Watch to unlock 1Password afterwards, or are currently able to unlock the MacBook but not 1Password , please let me know and I'll be happy to help you further.

Alvin