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Forum Discussion
Former Member
3 years agoApple Watch Unlock Option Disappearing / Not Functioning
New thing that’s been happening since macOS 16.0:
The option to unlock 1P with my Apple Watch (series 7, fully updated) as a biometric works, but eventually it just stops functioning, and the opti...
1P_Dave
Moderator
2 years agoI'm sorry that you're still seeing the issue. Our developers have implemented several improvements to the Apple Watch unlock process to mitigate many of the issues that have been reported to us. We've also filed feedback with Apple to report issues with certain APIs.
So that we can investigate the specific issue on your Mac, and confirm whether you're affected by the known issues that our team has identified, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/704106/#Comment_704106
- Your forum username:
Experiments
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave