Apple Watch Unlock Option Disappearing / Not Functioning

Heya 1P_Tommy! Was just about to chime in: I was also excited about the Watch Unlock fix (though this specifically was a new bug in 13.3 for that would prevent even screensaver unlocking from working, but that is fixed with 13.3.1; I think they just reverted from that).

Unfortunately, the main problem persists. I’ve already had it “go missing” under 13.3.1 in the same fashion as before—again, after a brief time “away” from the computer—where 1Password (or Finder unlock functions) doesn’t trigger these unlocks (other than screensaver, of course; that’s always fine).

Our journey continues for the golden era of it working perfectly under Monterey! 😅 It did fix some other bugs, at least, so I’ll take it. It’s gonna be a shame going an entire OS cycle with it being busted, but so it goes.

Take care, till next release!

@MindFad

macOS 13.3.1 was released today with an apparent Apple Watch Unlock fix. Currently, I can't verify if this was the issue we mentioned. The update covers some possible security concerns too. Would you be able to update and let me know if the trouble continues? There are additional releases for other device types. So it looks like it's time to update all around.

I can't say this will help your situation, but at least your device will be updated and secured. Thanks.

Nah, not at all @MindFad I took it as pure passion in the search for a resolution. :)

GreyM1P Awesome, thanks for getting back! Good to know it’s definitely on Apple’s radar too. And apologies, I didn’t mean to sound snarky. 1Password support is always incredible—the feeling of being in the dark is more the Apple side of things, since it’s more of a black box and crapshoot on whether or not they respond to intricate issues like this.

@MindFad ToddHerron

Our development team are consulting with Apple about this issue and although there isn't anything to report from that ongoing discussion just yet, it's something that's on our joint radars.

ToddHerron Yeah, as outlined before, that’s a temporary solution and doesn’t last unfortunately. It will force the Mac and 1Password of being aware of each others’ presence again, but only for a bit.

I was more curious if there was any intercommunication with Apple and the 1Password team on solving this bug (that only showed up with Ventura) since everyone’s pretty sure this isn’t just a 1Password problem. I’ve done my part on reporting and sending feedback, but still stinks to be in the dark for months about something busted that worked flawlessly for a brief time.

When unlocking 1Password on my Mac, my Apple Watch would vibrate but not show the unlock screen on the Apple Watch.

To fix it, on your Mac:

1. Go to Settings > Touch ID and Password > Apple Watch Use Apple Watch to unlock your applications and your Mac
2. Toggle the switch OFF and then ON
3. Enter your Mac password when prompted

1P_Tommy Sure thing! Glad to keep checking in with this and giving a heads up.

Out of curiosity, internally has your team been in contact with Apple about this—or acknowledgment or awareness from Apple about the issue? Happy to do my part reporting it to Apple as well, but just wondering about how far along it might be on your end. Thanks!

Drat @MindFad

That was on my things to check this AM. I appreciate your posting. It's been a very busy morning here and you helped me gain some time back.

If anyone was hoping, like myself, that this (still suspected to be an Apple issue) would get sorted out in Ventura 13.2, it is not, sorry. Same intermittent failures to be aware the Watch is there until you sit around for a bit. 😔