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System
Super Contributor
2 years ago

Apple Watch unlock sometimes doesn't work in 1Password 7

This discussion was created from comments split from: Apple Watch Unlock Option Disappearing / Not Functioning.
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1P_Tommy's avatar
1P_Tommy
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2 years ago

@ScamperD

If you haven't done so, please consider submitting a diagnostics report to my colleagues on the email team. They may be able to offer suggestions.

Things to check:

  1. Phone, Mac and watch are fully updated. Double-check as sometimes an update may not be presenting itself.
    1. No focuses are active. I've found my DND (do not disturb) turning itself on during the day. I've since turned off focus sharing.
    2.  Apple Support - How to perform a SMC reset. for your given device.
    3. Apple support has recommend unpairing the watch from the phone and pairing it again to a couple of users. * As reported by the user.
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@ScamperD

\n\n

If you haven't done so, please consider submitting a diagnostics report to my colleagues on the email team. They may be able to offer suggestions.

\n\n

Things to check:

\n\n
    \n
  1. Phone, Mac and watch are fully updated. Double-check as sometimes an update may not be presenting itself. \n\n
      \n
    1. No focuses are active. I've found my DND (do not disturb) turning itself on during the day. I've since turned off focus sharing.
      2. \n
    2.  Apple Support - How to perform a SMC reset. for your given device.
      3. \n
    3. Apple support has recommend unpairing the watch from the phone and pairing it again to a couple of users. * As reported by the user.
      4. \n
    2. \n
","body@stringLength":"780","rawBody":"

@ScamperD

\n\n

If you haven't done so, please consider submitting a diagnostics report to my colleagues on the email team. They may be able to offer suggestions.

\n\n

Things to check:

\n\n
    \n
  1. Phone, Mac and watch are fully updated. Double-check as sometimes an update may not be presenting itself. \n\n
      \n
    1. No focuses are active. I've found my DND (do not disturb) turning itself on during the day. I've since turned off focus sharing.
      2. \n
    2.  Apple Support - How to perform a SMC reset. for your given device.
      3. \n
    3. Apple support has recommend unpairing the watch from the phone and pairing it again to a couple of users. * As reported by the user.
      4. \n
    2. \n
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