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Forum Discussion
Former Member
4 years agoapple watch
I used to be able to, but I cannot longer unlock with my Apple Watch. Actually, it comes and goes. 8.9.10. There is no option in the settings, only for touch ID, which is dim
1Password Version...
1P_Dave
Moderator
4 years ago@"Larry Singer" and donileo
Can you both try the following steps:
- Disable Apple Watch Unlock for your Mac (In the MacOS menu bar: > System Settings > Touch ID & Password > Uncheck your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
- Turn off your Mac.
- Restart your Apple Watch: Restart your Apple Watch - Apple Support
- Turn on your Mac.
- Enable Apple Watch Unlock for your Mac (In the MacOS menu bar: > System Settings > Touch ID & Password > Check your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
- Enable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Check "Apple Watch").
If that still doesn't work then I'd like to ask you both to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/135817/apple-watch
- Your forum username:
username - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!