The 1Password Safari extension recently disappeared from Safari's list of available extensions (under preferences > extensions). I've deleted and reinstalled the app from the app store to no effect. Is this a known issue? It was working fine until this morning.
Hi @AdamRobles, I'm so pleased to hear that you were able to get this issue resolved! Thanks so much for taking the time to reach out with the solution 😄
@MDavide and @JohnGriffith, are you able to try adding these exclusions, or restarting in Safe Mode to see if 1Password is able to successfully update there?
In Bitdefender GravityZone web/cloud interface (if you are using a personal bitdefender application this may not be the right location to add the exclusion.)
Added the following to Bitdefender Policy under Anitmalware -> Settings -> In Policy Exclusions
%USERPROFILE%\Downloads\1PasswordSetup-latest.exe
%LOCALAPPDATA%\1Password
%TEMP%\1PasswordSetup-latest.exe (Dont think this one is necessary but just in case)
This is happening to me too. W11 Pro + Bitdefender. Only way I have been able to get it to work is to move the machine to a policy where bitdefender is disabled, install update for 1password then move the machine back to the regular policy.
There is a new binary we've added in this update to help with the LastPass import feature.
Is it possible BitDefender has a conflicting rule that blocks the update because of it has a new binary that it doesn't whitelist? Can you see if BItDefender has a history that could identify the source of the issue. We have been blocked by them a few times in the past and we may need to get in touch with them again about this.
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Private Relay causing \"New 1Password sign-in from Safari\" emails every time I enter a login","id":"message:94650","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:94650","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:94650"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:94650"},"body":"
I get an email from mailto:hello@1password.com every time I use 1Password to enter a websites login when using Safari. Every email shows the login location from a different place in the United States (California, Kansas, Syracuse, etc.). I'm guessing it's because I have iCloud+ Private Relay turned on because I don't get the emails when I use Firefox or Microsoft Edge.
\n\n\n\n
1Password Version: 1Password for Mac 8.7.0 \nExtension Version: 1Password for Safari 2.3.3 \nOS Version: macOS 12.3.1
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I get an email from hello@1password.com every time I use 1Password to enter a websites login when using Safari. Every email shows the login location from a different place in the United States (California, Kansas, Syracuse, etc.). I'm guessing it's because I have iCloud+ Private Relay turned on because I don't get the emails when I use Firefox or Microsoft Edge.
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1Password Version: 1Password for Mac 8.7.0 \nExtension Version: 1Password for Safari 2.3.3 \nOS Version: macOS 12.3.1
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Apple's Private Relay causing \"New 1Password sign-in from Safari\" emails every time I enter a login","moderationData":{"__ref":"ModerationData:moderation_data:94653"},"body":"
On behalf of Dave, you're most welcome.
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Hi Dave! \nI am using 1Password in Safari on my iPhone and iPad but you figured it out with clearing Safari's cache/cookies. \nI work on websites and clear my cache all the time. I just clicked Develop > Empty Caches then Safari > Clear History… restarted Safari and I got the email. It only seems to do this in Safari, clearing the cache/cookies in Firefox and Microsoft Edge does not cause the email notification. I'm guessing because Safari uses a separate app now (1Password for Safari) for the extension to work that has something to do with it. \nApple's Private Relay is probably what makes the email say a different location every time. It just freaked me out because I thought my account was compromised when I got the email with a Kansas location and then a bit later from Syracuse. \nThank you very much for your time!
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Hello @MattieC! 👋
\n\n
I'm sorry to hear that you're receiving multiple sign-in notification emails. I'm also using Private Relay with Safari on my Mac and I'm not seeing the same issue here on my end. By any chance, are you also using 1Password in Safari on an iPhone or iPad? We do have an open issue where some users are receiving repeated sign-in emails when they use 1Password in Safari on iOS and our developers are investigating.
\n\n
If you're not using 1Password in Safari on an iPhone/iPad then are you being prompted to sign-in repeatedly in Safari on your Mac? Or are you clearing Safari's cache/cookies?
\n\n
I look forward to hearing from you. 😊
\n\n
ref: dev/apple/issues#10342
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1P_Gem1Password Team
MikeT
