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ajahn's avatar
ajahn
Super Contributor
7 months ago

Opening 1Password in Chrome is very slow

I don't know what's going on but this morning I was not able to open click the 1Password by clicking on the Chrome browser extension icon. I clicked and clicked and nothing happened. I verified that ...
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AbsentMindedAF's avatar
AbsentMindedAF
New Contributor
2 years ago
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I appreciate your input, ag_tommy. I get the feeling that I am making much ado about a whole lot of nothing. Thanks again for weighing in....

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago
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    @ronmathieu

    I'm happy that everything is working now. 🙂

    -Dave

  • Former Member's avatar
    Former Member
    3 years ago
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    Yes I was. Thank you, that solved the problem.

    Ron

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago
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    @ronmathieu

    Thank you for posting the screenshot. It looks like you're using an older version of 1Password on your new iPhone. If you already have a 1Password account then the upgrade to 1Password 8, the latest and greatest version, is included with your membership:

    Upgrade to 1Password 8 for iOS

    Can you let me know if you're able to install and then unlock 1Password 8? 🙂

    -Dave

  • Former Member's avatar
    Former Member
    3 years ago
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    Thanks Dave. Here's the screen shot of when I try to log in... if I click on the pw box no keyboard appears for me to enter my password, but what you see appears. if I click on the scan symbol and scan my password that I've written on a piece of paper, my 1Password account opens up, but again I just get the cursor but no keyboard to appear to type in any data... for a new entry or to edit one that already exists. I hope you can help. Ron

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago
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    Hello @ronmathieu! đź‘‹

    I'm sorry that you're having trouble using 1Password on your new iPhone. Are you trying to unlock the main 1Password app from your home screen? Or are you trying to fill a password into Safari or another app?

    To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

    Make sure that nothing sensitive is visible in the screenshot.

    -Dave

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Upgrading from 1P7 to 1P8","id":"message:31693","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:31693","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:6149"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:31693"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:31693"},"body@stripHtml({\"truncateLength\":200})":" Purchased annual 1Password membership thru Apple's app store in 2019. Installed 1Password 7 on my new 2020 M1 (silicon) the following year. When I upgraded to 1Password 8, everything seems okay. B...","body@stringLength":"1060","rawBody":"

Purchased annual 1Password membership thru Apple's app store in 2019. Installed 1Password 7 on my new 2020 M1 (silicon) the following year. When I upgraded to 1Password 8, everything seems okay. But I have a few quesstions and was hoping y'all could weigh in and give me clarity. Number One: 1Password 8 is in the Applications folder, however, it grouped in the \"developer tools\" category. I expected it to be in the \"Productivity\" category. What's the deal? Number Two: the 1P8 application size is 359.5MB. This seems like an awfully high number. Is the size of this app a whopping 359.5MB? Please verify. And lastly, when I go into System Information - Software - Applications - the only iOS app that is listed is....you guessed it...1Password 8. If anyone has had any confusion similar to my own, a little help would be a Godsend. I'm totally confused. Thanks y'all.

\n\n
\n\n

1Password Version: 8.10.8
\nExtension Version: 2.13.0
\nOS Version: Ventura 13.4.1(c)
\nBrowser: Safari

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Purchased annual 1Password membership thru Apple's app store in 2019. Installed 1Password 7 on my new 2020 M1 (silicon) the following year. When I upgraded to 1Password 8, everything seems okay. But I have a few quesstions and was hoping y'all could weigh in and give me clarity. Number One: 1Password 8 is in the Applications folder, however, it grouped in the \"developer tools\" category. I expected it to be in the \"Productivity\" category. What's the deal? Number Two: the 1P8 application size is 359.5MB. This seems like an awfully high number. Is the size of this app a whopping 359.5MB? Please verify. And lastly, when I go into System Information - Software - Applications - the only iOS app that is listed is....you guessed it...1Password 8. If anyone has had any confusion similar to my own, a little help would be a Godsend. I'm totally confused. Thanks y'all.

\n\n
\n\n

1Password Version: 8.10.8
\nExtension Version: 2.13.0
\nOS Version: Ventura 13.4.1(c)
\nBrowser: Safari

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I appreciate your input, ag_tommy. I get the feeling that I am making much ado about a whole lot of nothing. Thanks again for weighing in....

","body@stringLength":"150","rawBody":"

I appreciate your input, ag_tommy. I get the feeling that I am making much ado about a whole lot of nothing. Thanks again for weighing in....

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