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ARM64 build on Windows auto-updates to x86 builds
I have a Surface Laptop 7 with the Snapdragon X Elite CPU. I'm installing the ARM64 build of 1Password from the website. After install, I can validate this is indeed running as native ARM64 code with...
1P_Dave
Moderator
ModeratorHello adambrewer! 👋
Thanks for reaching out! I haven't seen any other reports of this behaviour and I can't reproduce it on my own device. We just released the ARM64 version of 1Password for Windows 8.10.64 today, can you update and see if the same issue occurs:
If you do see the same issue then is possible that you're using a Windows PC that's managed by your employer? They may be redeploying the non-ARM64 version of 1Password on your device. Let me know.
-Dave
The same has just happened to me when I tried updating 1Password installed from the Microsoft Store to the latest version (8.10.70). Moreover, if I uninstall it and then reinstall 1Password from the Microsoft Store, I get an x64 version now, which hasn't happened before. I had to explicitly use an Arm64 installer from the website to get an Arm64 version.
It seems whatever code you're using to update 1Password or to install it from the Microsoft Store, it fails to determine the architecture correctly in the recent versions.
- 1P_Dave
Our release team has resolved an issue where the Microsoft Store would install the x64 version of 1Password for Windows rather than the ARM64 version. If you're using the Microsoft Store, uninstall and reinstall 1Password to install the ARM64 version.
If you see any other issues then please let me know.
-Dave
- 1P_Dave
I'm sorry that the wrong version is being installed, I've been able to reproduce the same issue on my end. The team is currently looking into the situation.
For the time being, as you mentioned in your post, you can install the Microsoft Store version and install the ARM64 version from our website.
-Dave
