Auto Locking after a few seconds

No, no access via screen share.

But your second suggestion made me find a way to reproduce it. I quit 1PW and Chrome. Restart Chrome. 1PW icon in chrome shows locked. I click on the icon, unlock with fingerprint. Now I press Cmd-Shift-\ and the Quick Access dialog pops up. Icon shows unlocked and suggestions are offered. I quit the dialog by pressing Esc or clicking elsewhere, now the 1PW extension immediately locks again. Totally reproducible.

However, if I launch the 1PW app first , it works as one would expect.

This is using the app, not the browser extension. Yes, I am using a remote Mac with screen sharing.

@jonathancohlmeyer fuchsr

Are you accessing 1Password on a remote device using screen sharing? Your descriptions doesn't completely fit the issue I have in mind, but I thought I should check.

Can you also try the following?

During an update, the communication between the browser extensions and the app is severed by macOS. The following steps will restart that connection.

1. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
2. Quit your browser.
3. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock
4. Open your browser.

Same here. This is really annoying because it seems like a random occurrence. Preferences are set to Auto-lock never. Sometimes it stays unlocked for hours, then it seems every time I do Cmd-Shift-\ in Chrome, it locks up, or it locks up after a few seconds/minutes. But I have not been able to come up with a totally reproducible set of steps.