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Forum Discussion
bwadm
3 years agoDedicated Contributor
autofill at my.1password does not work for secret key
I am quite sure that earlier version did this job:
The login for my (online) 1Password account at
https://my.1password.eu/signin?landing-page=%2Fprofile
was filled automatically for all three f...
Former Member
3 years agobwadm That is strange. My video shows the filling from Chrome but things do work for me in Safari as well. Just to check, did you save a new login manually? When doing that, did you fill all the fields including the Secret Key?
It's likely that your original login item has changed (or the login page has changed) and the old data no longer works to fill. Creating a brand new login to replace that should work. However, if you continue to run into trouble, please create a test login and send us some screenshots or a video of how it fills on your end.
There's not a way to attach a video screenshot to your reply directly. However, you can email them to us at mailto:support+forum@1Password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/128678/autofill-at-my-1password-does-not-work-for-secret-key#latest
- Your forum username: bwadm
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!