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Former Member's avatar
Former Member
2 years ago

Autofill doesn't fill in correctly

Autofill has been broken for quite some time for me (Latest 1PW, Latest MacOS, Safari). It adds the zip code and city to the same field, and then country in the city field.

Unfortunately ithe 1PW icon also covers up the native Apple autofill, which works fine.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

browser extension
  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey @HMan,

    Thank you for getting back to me.

    I'd be interested to take a look at the Identity item you have saved to try and get to the bottom of the issue you are seeing.

    Are you able to take a screenshot of it in your 1Password and send it over? Please be mindful to hide any personal information.

    Alternatively, could you create a new Identity Item with junk data and see if you have the same issue with it and if so send a screenshot of that over to us?

    Thank you in advance!

  • Former Member's avatar
    Former Member
    2 years ago

    Hi Steph,,

    Thanks for the reply, using the test page, I get the same issue.

    Name and Street Address are ok
    City contains both the Zip and City name
    And the Zip field has the country (Finland)

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey @HMan,

    Can you point me at a website where 1Password is incorrectly filling your address details so I can do some testing and best advise?

    In addition, can you let me know if things fill as expected for you on this page of our test website: https://fill.dev/form/identity-simple.

    Let us know how you get on.