Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Autofill has stopped working, which it does from time to time.

I've been using 1Password on several devices successfully for a couple of years. Lately, Autofill on my Windows 10 on PC with Chrome has stopped working, which it does from time to time. I've used it...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @spmetivier,

No problem we can try and get to the bottom of things without the logs, I think I have a better understanding of what could be happening here.

Seeing as you only use 1Password in your browser and not the 1Password app, I'd like you to try the steps below and then test for me to see if things work as you'd expect:

  1. Right click the 1Password icon in your browser toolbar and choose 'Settings'
  2. Disable the setting that says 'Integrate with 1Password app'
  3. Now test to see if things are working.

Let us know how you get on!