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Former Member's avatar
Former Member
3 years ago

Autofill is not working for me when I tried to login to Apple Music with my Apple ID on my Mac

Autofill is not working for me when I try to login to Apple Music with my Apple ID on my Mac. All I could find in help was to set Accessibility to allow 1Password to control my computer. I did that, ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @stevenh83! 👋

I'm sorry that you're having trouble with autofill on your Mac. Before we continue troubleshooting, I recommend that you update to macOS 14.1.1: Update macOS on Mac - Apple Support (CA)

I was able to fill into Apple Music by following these steps:

  1. Open the Apple Music app.
  2. Click Account > Sign in from the menu bar.
  3. Press Command-Backslash to fill my Apple ID credentials into the app.

Are you following the same steps? What happens when you press Command-Backslash when in Apple Music on your Mac? Do you see anything appear on your screen? Have you already saved a Login item with your Apple ID credentials in 1Password?

-Dave