Forum Discussion

HelenBubz's avatar
HelenBubz
Dedicated Contributor
4 years ago

Autofill is not working on Mac *Desktop* now!!!!!!!!!!!!

It isn't just on Android that Autofill isn't working - today I had to copy and paste the web address, my id and my password on more than 2 sites including this one! All clicking 'open and fill' does ...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi McX:

That doesn't sound like the experience we want you to have with 1Password. To get some further details about what could be causing the trouble, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!