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Former Member's avatar
Former Member
3 years ago

Autofill is not working on my windows 11 laptop's firefox8

I'm working with a new laptop since my old one died. This is a Windows11 OS and I am running Firedox8 as my browser. Every time I log on to one of saved sites I have to manually enter my user name and password. 1Password does not autofill those entries. How do I fix this?

1Password Version: 8.10.0
Extension Version: 2.6.0
OS Version: W11
Browser:_ firefox8
Referrer: forum-search:https://1password.community/search?Search=Autofill%20is%20not%20working%20on%20my%20windows%2011%20laptop's%20firefox8%20browser

browser extension

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  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @sanedracnoel,

    Can you start by letting me know if you can see a 1Password icon in your browser toolbar on your new laptop?

    If yes, what happens when you click on it? Can you enter your password and see your items?