Autofill Not Working for Syniti / Quadrate Website

Hi again @Keifer Sorry for the delay in getting back to you. I'm really glad saving a new login for the site resolved the issue.

So the filling issue here was not related to the URL. Instead, it was related to the sign-in form, which was likely updated. When this happens, the old form details from the login that was previously created may no longer match what's on the website. That's why filling would no longer work. Creating a new login from the site fixes the issue because it allows 1Password to capture the updated data from the form. From there, 1Password will be able to match the data to the form and then fill it correctly.

As for the additional URL's associated with a site, it is not added when a login is added manually via the app or 1Password.com. It is only added if you save a login via the extension. This allows 1Password to do its magic on the backend and link websites which are related. We get this data https://github.com/apple/password-manager-resources/blob/main/quirks/websites-with-shared-credential-backends.json. We also have our own internal list for this.

It's certainly okay to manually create your logins from the 1Password desktop app or 1Password.com. However, I would recommend using the extension to save logins as it has some great benefits.

I hope this clears things up! Please let us know if you have any other questions.