Forum Discussion

surejnz's avatar
surejnz
New Contributor
2 years ago

Autofill not working in some website login screen

Hi, the auto fill on the following page does not work - https://www.royalcaribbean.com/

Any ideas how to fix this? I have tried using Edge, chrome on Windows 11 and Safari on Mac

1Password Version: Not Provided
Extension Version: 2.17.1
OS Version: windows 11 and Mac OS
Browser: Edge, Chrome

browser extension

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Thank you again for reporting the issue. 🙂

    -Dave

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey surejnz,

    The sign in form on the Royal Caribbean website is built in a way that is making it difficult for 1Password to detect the fields. However, our team have been working hard on a fix which will be available in a future update.

    In the meantime, I recommend either copy and pasting your credentials to the field as you have been.

    I'm sorry for the disruption to your workflow, let us know if there is anything else we can help with at all.

    ref: dev/core/core#2900