Forum Discussion

decanter's avatar
decanter
New Member
16 hours ago

Autofill not working on Windows or macOS

This is a pretty significant blunder, your "testing" didn't capture the fact that 50% of sites don't work on Autofill? Isn't this the entire sales pitch for the subscription model, continued development and TESTING, we're not your BETA testers and if I was, I would have caught the most basic of bugs with your core product functionality. Autofill is broken on Windows 8.12.5 as well, it's not just Macos (i use both). 

I pay a premium for your product to avoid this stuff and because I rely on it. It's now taken me off my actual workflow for the past 2 hours while I screw around figuring out why I'm seeing sporadic behavior. Do better. 

3 Replies

  • Hello decanter​! 👋

    I'm sorry that autofill isn't working for you, I've split your post into a new thread since the other thread is focused on 1Password for Safari on iOS. There was an issue that only affected 1Password in the Safari browser on macOS which is now resolved with version 8.12.5 for macOS. If you're still seeing issues then it sounds like you might be in a situation that is unrelated to the issue fixed in that update. 

    So that I can better understand the situation can you tell me the following: 

    1. Which browser do you use on macOS? And which browser do you use on Windows? (Specifically the browser where you're seeing the autofill issue.)
    2. Can you provide one or two websites where you're seeing autofill issues? And what field specifically isn't filling? 
    3. What version of 1Password in the browser are you using in each browser: Check version


    I look forward to hearing from you.

    -Dave

    • decanter's avatar
      decanter
      New Member

      I could have... 1Password could also test their releases for the primary function people pay for before releasing it. Lot's of possibilities.