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Forum Discussion

Nitram1972's avatar
Nitram1972
New Contributor
3 months ago

Autofill of one-time password does not work if passkey exists.

When logging into Paypal, I noticed that even though I have a passkey, I suddenly have to enter the one-time (TOTP) password again by hand. Is that how it's supposed to be? Or should you remove it anyway if you log in using a passkey?

1Password Version: 8.10.52
Extension Version: 8.10.52.25
OS Version: macOS 15.1
Browser: Safari

browser extension
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 months ago

    Hello Nitram1972! 👋

    I'm sorry that your one-time password for two-factor authentication isn't being filled when you sign in to PayPal.com using a passkey. This is a known issue that our development team is aware of, hopefully it can be fixed in the future.

    For the time being, you can click on the 1Password icon in your browser's toolbar, select your login for PayPal, and click Autofill and 1Password will fill your one-time password into PayPal.com. Let me know if that doesn't work. 🙂

    -Dave

    ref: dev/core/core#24349

  • Atndlr's avatar
    Atndlr
    New Contributor
    23 days ago

    Hello there. Unfortunately still no fix for this issue. Any ETA?