It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Former Member
5 years agoAutofill on Android 12 doesn't seem to work
I just got a Pixel 6 Pro and have 1Password set up. 1Password is my autofill service.
When I add a new Google account, I long-press on the password entry widget and select "Autofill" from the bubble that comes up, but nothing happens.
I've tried turning off autofill in 1Password and turning it back on, but still nothing. Any thoughts? Thanks so much!
1Password Version: 7.9
Extension Version: N/A
OS Version: 12
108 Replies
- Former Member
1P_Timothy I'm noticing it happens most frequently when clicking a link from an email program that takes me to a website I have a login for but it doesn't show. Oddly, I can click the same email link on my desktop and poof, the login shows up. Happened to me today in fact.
- 1P_Timothy
Community Manager
Hello HelenBubz thanks for following up with us! You can open and unlock 1Password for Android, tap Settings > Autofill then tap Accessibility. The accessibility settings on your device should then open.
Depending on the make of your phone you may see 1Password listed under the "downloaded apps" heading or you may need to tap a sub menu such as "installed" or "downloaded services" to find the 1Password setting. You can then select 1Password and tap use 1Password on/off. If you see 1Password shortcut you can leave that off.
- HelenBubzDedicated Contributor
1P_Timothy I can't see where in Settings I have to turn Accessibility on/off.
- 1P_Timothy
Community Manager
Hello @"Asyd Rayn" thanks for clarifying that. After you fill with 1Password for Android and successfully log in to a website or app a link should be created but it sounds like that may not be happening. You can also add a link to a website manually by editing the item and copying the URL in the website field. That might help you cut down on duplicate (and triplicate) items.
Thank you for your comments regarding our support and development teams! We are constantly working to improve 1Password and to make sure it's working well for 1Password users.
@HarlyFan thanks for reaching out to us. I'm sorry to hear you're running into filling issues. Are the issues you're seeing with all apps and websites you use or specific ones? I have a Pixel 3a running Android 12 and a Pixel 3a running Android 11 and I haven't noticed a change in filling behavior.
HelenBubz thanks for your comments. At this time, 1Password for Android only fills Login items and will not fill your credit card information. This is something we're hoping to add in the future though. For now, you can use split screen mode to drag and drop your credentials:
* Drag and drop to fill in other appsYou mentioned you were not able to fill on the Yahoo website and many others .I was able to fill credentials in the login page for Yahoo. I'd like to ask you to confirm that you have Autofill and Accessibility enabled from Settings > Autofill. If they're both on you can try turning them off and on again.
- HelenBubzDedicated Contributor
The real pain in the neck is Google's Play store when you actually want to buy something. Auto fill doesn't work there and I don't want to put my banking details into anything Google!
- HelenBubzDedicated Contributor
I'm having major problems with Auto fill, which are made worse by my poor dexterity. Example sites that are no-gos are Google, Yahoo, banking sites, Play Store and 100 more logins! I'm on a Samsung Galaxy A7 Lite, Android 11. I've found a way around constantly having to login to 1P - go to Security > and turn PIN Code On but I cannot work out the auto-fill, and I see I'm not alone!
- Former Member
@Harley, I'll agree it's annoying as the devil as I have 3 E*trade logins, one that works on the phone, one that works for the web browser that opens on the phone, and another for the Android app AND the nag from the desktop app that tells me I've reused passwords for those three sites. There are others as well but this swells the file unnecessarily.
The poor search and ridiculousness of having it at the bottom of the drop-down is however mind-boggling because it assumes the app will display the correct log-in and it just doesn't and a lot of site logins and apps on the phone are like that. If it worked, I wouldn't need the login for the Android app or the Chrome browser, and the popup provides a list that needs scrolling and then you get to the search. Not a time saver.
All my carping aside though, I've used this app on the desktop since 2000 if not sooner (Dave used to respond to my bug emails and questions), that's how long ago it's been. Support is top-notch and responsive. You won't find a better group of developers who listen and internalize feedback appropriately, it was one of the things that impressed me after coming from Windows. As an example, one of my investment accounts used 2FA and the option wasn't there. I raised the issue last Monday and by the end of the week it was there and Saturday I received a follow-up DM on Twitter alerting me that it should be there. :)
- Former Member
By the looks of all these comments it looks like there is no REAL fix to the problem just a bunch of workarounds which for an issue like this is not acceptable, I am still trying to decide if this is for me and if something like this cant be worked out I doubt it is.
- Former Member
Does not work on Pixel 6 Pro running Android 12 using either GBoard or Swiftkey. I have tried all the above suggestions.
- Former Member
Hi 1P_Timothy no, if there were, it would certainly keep me from having to use the search. I wished it worked that way -- as it is now I have two saved loggins, one for apps and one for websites that are dupes. --