Autofill on Chrome with android9 is not working at all. When I tap username or password field, I can't see anything for autofill. Save log in is not also working. I use Sumsung Galaxy S8 and Chrome ver. 91.0.4472.120. I always turn on "Setting->Autofill", also I tried "Autofill +Autofill previews" on but it doesn't work. I cannot turn on "Accessibility". I choose many times "Settings->Autofill->Accesibility->Installed services->1Password->turn on", however, accesibility is still off after I go back to 1Password setting. I can use autofill on other apps like twitter, Instagram etc. Only Chrome has problem.. 1Password Version: 7.7.6 Extension Version: Not Provided OS Version: Android ver.9 Sync Type: Not Provided

Hi @Harry22! I cannot turn on "Accessibility". What happens exactly when you try to enable "Accessibility" in the 1Password settings?

Hi! From the 1Password settings, I go to my phone's setting as below. "1P Settings->Autofill->Accesibility->My phone's Accesibility settings->Installed services->1Password->on" I can turn on Accessibility for 1Password there. However, I go back to 1P app and check the screen in the setting, "Accessibility" remains off... I try the same many times, but it doesn't succeed.

@Harry22: I will reach out to our Android team directly to see if anyone has ever seen something similar before. I will post back as soon as I hear back something :+1:

@Harry22, thank you for your patience with us. To improve battery life, many Android device manufacturers have built-in optimization software that aggressively terminates processes, which can include our Accessibility service. Can you check the following places on your Samsung device to see if battery optimization is turned on for 1Password: * Settings > Device care > Battery * Settings > Applications > ⋮ > Special Access > Optimize battery usage If battery optimization is turned on for 1Password, turn it off. Then, enable Accessibility within your device's Settings and see if Accessibility is also enabled within the 1Password app. Let me know how that goes!

Former Member

5 years ago

Autofill on Chrome is not working with Android9, Galaxy S8

Autofill on Chrome with android9 is not working at all.
When I tap username or password field, I can't see anything for autofill.
Save log in is not also working.

I use Sumsung Galaxy S8 and Chrome ver. 91.0.4472.120.

I always turn on "Setting->Autofill", also I tried "Autofill +Autofill previews" on but it doesn't work.
I cannot turn on "Accessibility". I choose many times "Settings->Autofill->Accesibility->Installed services->1Password->turn on", however, accesibility is still off after I go back to 1Password setting.

I can use autofill on other apps like twitter, Instagram etc.
Only Chrome has problem..

1Password Version: 7.7.6
Extension Version: Not Provided
OS Version: Android ver.9
Sync Type: Not Provided

android

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Autofill on Chrome is not working with Android9, Galaxy S8

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