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Baldim816
4 years agoNew Contributor
Autofill on Firefox for Android is inconsistent
First of all, i love 1password, started using it a few weeks ago and it puts my mind at ease.
Your Windows App and Firefox Desktop add on works great, filling in everything i want with just a click and prompting me to store or update new or changed credentials, this is awesome!
The mobile experience unfortunately is not as good, especially when using Firefox for Android. On some sites, 1password only asks to fill in credentials when i click on the password box (autofilling only the password) but not when i click on the username box. On some sites it doesn't work at all. When i use Chrome on Android it works much better, i've tested a few sites on Chrome where i experienced issues on Firefox and on Chrome it worked for every site i tested
I'm using a S20 FE with the latest updates
Did anybody experience similar issues with Firefox on Android?
If so, does anybody know if it is due to Firefox, 1password or Android (Google)?
24 Replies
- Former Member
Any update on this?
- 1P_Timothy
Community Manager
Hello @jbh48 thanks for your comments. I'm glad to hear switching your Autofill settings was helpful.
We've recently identified an issue with a few websites in Firefox that no longer fill as expected. So far we've found Amazon, Twitter and Reddit are effected in Firefox but not Chrome or other supported browsers. We may need to wait for a fix from Firefox but we're continuing to investigate on our end as well: ref: android-1521
As for a broader issue with Samsung devices, most of the issues I've seen have been with users who recently updated to Android 12 and use Samsung Internet. In those cases, confirming Autofill and Accessibility are on then force stopping and re-opening Samsung Internet will often help.
- Former Member
Hi all, Just thought I would chime in here on the 1Password-Samsung-Android-Firefox issue. Obviously there is something buggy with this combination. In my case, 1Pasword & Firefox work together fine when my Samsung S9 phone with Firefox and Android 10 is set up according to the 1Password instructions found here: https://support.1password.com/android-filling/. However...not so much on my Samsung Galaxy Tab A 10 (SM-T510) with android 11 and Firefox. In that case, like others, I have also found that disabling Autofill and keeping only Accessibility on enables 1Password and Firefox to play nice together. I hope this helps others who are dealing with an issue that was driving me nuts. Also, I'm curious if the 1Password team has figured out what's going on here. From what I see on the web, it appears that the issue may be most common on Samsung devices?
- 1P_Timothy
Community Manager
Hello @darrenk we really appreciate the update and feedback!
- Former Member
Thought I'd close the loop and provide feedback as promised. The fix to disable autofill but leave accessibility turned on has fixed the issue, I consistently get password suggestions regardless of browser or application.
- 1P_Timothy
Community Manager
Hello @darrenk thanks for giving that a try. On behalf of Audrey, you are very welcome!
- Former Member
Hi @ag_audrey - Thanks for responding and upon early testing of your suggestion (disable Autofill but leaving Accessibility on) does seem to be working well on various browsers.
I'll keep testing and will provide further feedback in a week or so.
Thanks once again.
- Former Member
Hey @darrenk, thanks for the update. If you disable Autofill but keep Accessibility on, is filling easier this way?
- Former Member
@ag_audrey thanks for responding, as suggested, I've uninstalled and reinstalled 1password and after waiting for the initial synchronisation, autofill is still sporadic and is failing more often than not.
- Former Member
Baldim816, I've tested
cardmarket.comin Firefox and found that Autofill with 1Password only fills for the password field, not the username field. I'll pass this site along to our development team to investigate. If you'd still like to send us the recorded video, you can send it tosupport@1password.comand reference this Forum!@darrenk, I'm sorry that Autofill is working inconsistently in Chrome and the Samsung browser. As long as all of your data is up to date in
1Password.com, can you try reinstalling the Android app?@brookemark, I'm sorry for the frustration with filling on your and your partner's Android devices. Could you give me examples of some sites in Firefox that you're having trouble with so that we can test them on our end?