Forum Discussion

Tomb73's avatar
Tomb73
New Contributor
22 days ago

Autofill on Hilton website stopped?

Have been  1password user for a very long time.   For some reason, it stopped filling in the user/pw on hilton.com.    Other sites still work fine.    Am using Firefox 148.02 on MacOS Tahoe 26.2.  An...
browser extension
macos
ChrisC1P's avatar
ChrisC1P
Icon for Moderator rankModerator
22 days ago

Hi Tomb73​ thanks for reaching out!

I apologize for the issue filling on the Hilton site.

I’ve taken some time to test the behaviour you mentioned on the site, and I was unable to recreate it on my end. Could you try the following steps to create a new manual login for the website:

1. Go to the website’s login page.

2. Type in your login information manually - don't click login.

3. Right click the 1Password icon in your browser's toolbar.

4. Select Save > Login and save it as a New Item.

Let me know how it goes or if you have any questions.

-Chris

Eido's avatar
Eido
New Contributor
8 days ago

Hi ChrisC1P, 

I am experiencing the same exact issue and after following your directions, get the same error screen as Tomb73.  

  • Trevor_1P's avatar
    Trevor_1P
    Icon for Moderator rankModerator
    8 days ago

    Hi Eido​,

    To confirm, are you using Firefox as well? If so, my colleague noted above that it was working correctly in the beta version of the extension. Could you give that a try?

     

    If you're not using Firefox, could you confirm what browser and version fo the 1Password extension you're experiencing the issue in?