Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
System
2 years agoSuper Contributor
AutoFill only shows a blank list on iOS when double-tapping on a field and selecting "AutoFill"
This discussion was created from comments split from: AutoFill isn't working after updating to the latest version.
16 Replies
- 1P_Dave
Moderator
@muttmutt
Thanks for the reply. When you tap on the username or password field in non-browser apps do you see "Passwords" appear above your keyboard? If you don't then I would like you to double-check that you have turned on iOS AutoFill to work with 1Password:
- On the Home screen, tap Settings.
- Tap Passwords > Password Options.
- Turn on AutoFill Passwords and Passkeys.
- Select 1Password.
- De-select any other password manager listed here.
Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad
-Dave
- Former Member
So this is in non-browser apps so there isn't an "extension" to press on. So I can only do the double-tap. Unless I'm doing something wrong which is entirely possible. After all, I did spend 30 years in enterprise IT so I'm ill-equipped to handle personal tech (I'm not kidding here... So many things in the personal tech space make no sense to IT people!).
- 1P_Dave
Moderator
@muttmutt
Thank you for the reply. Are you tapping on the "Passwords" prompt above the keyboard to fill? Or are you double-tapping a field and then tapping AutoFill > Passwords? If it's the latter then there's a known issue where iOS will continue to show iCloud Keychain even if 1Password is selected and the issue has been reported to Apple.
If you're tapping on the "Passwords" prompt above the keyboard and not seeing 1Password then please take a screenshot the next time that the issue occurs so that I can better understand the situation. Make sure that nothing sensitive is visible in the screenshot.
-Dave
ref: dev/core/core#24225
- Former Member
Sure. It doesn't work with iOS 17. When it's on, configured to use 1Password it doesn't offer any 1Password entries, only a blank list which I presume is the empty iCloud KeyChain. Next time I catch it, I will post.
- 1P_Dave
Moderator
@muttmutt
I'm sorry that you're running into issues with AutoFill. Can you tell me a little more about what specifically isn't working with iOS AutoFill on your device? Are you unable to fill at all into certain apps?
I look forward to hearing from you.
-Dave
- Former Member
I'd like to +1 to both the broken state of AutoFill in iOS 17 and that disabling it seems to make it a bit better.