Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Calion's avatar
Calion
New Contributor
7 months ago

Autofill rarely works anymore

It seems that autofill on the Mac almost never works nowadays. For just one example, nothing fills on https://www.nytimes.com/wirecutter/reviews/best-tv-wall-mount/ when you click Log In. There are three distinct ways 1P can autofill: In-field, through the browser extension, and via the Menu Extension. None of them work, even on this extremely popular site.

Have anti-hacking measures just defeated 1Password? Or is there something else going on?

True, I am still using Catalina, but I would hope that that wasn’t the problem.

  • Hello Calion! đź‘‹

    Thank you for reaching out. I just tested filling on the page that you mentioned and everything seems to be working for me:

    So that I can better understand the issue that you're running into, can you tell me the following:

    1. Which version of 1Password in the browser are you using: How to keep 1Password up to date in your browser
    2. Which browser are you using?
    3. What do you see when you try to fill your login credentials into NYTimes using the filling menu that appears below the username field? Do you see an error message? Or does nothing happen?

    -Dave

  • Calion's avatar
    Calion
    New Contributor

    Sorry, I saved the original post as draft, and the draft editor doesn’t have the fields for version numbers.

    Between the time I filed this and now the 1Password extension has vanished from Safari.

  • Calion's avatar
    Calion
    New Contributor

    1Password no longer appears in Safari Preferences>Extensions. I presumed that, since the current version of the extension (2.27.1) is no longer compatible with Catalina, the version I have (2.15.1) is no longer recognized by 1Password.

    But now that I think about it, that wouldn’t explain why it’s not showing up in Safari Preferences. Hm.