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Former Member's avatar
Former Member
4 years ago

Autofill selects the search bar

I noticed while trying to sign into my American Express account that clicking in the username did not make the drop down with 1Passowrd. If I hit command-bakcword slash it did not bring up 1PW and if...
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey @kpages:

Thanks for following up on this, and I'm sorry for the delay. Just to rule everything out, can you follow a few steps for me?

  1. Quit Safari fully.
  2. Drag 1Password for Safari from /Applications to the Trash.
  3. Redownload 1Password for Safari from the App Store using the link Dayton provided above.

Additionally, just to confirm, you only have 1Password 8 installed on your Macs, and don't have 1Password 7? Running 1Password 8 and 1Password 7 at the same time can result in the browser extensions getting a bit confused. Let me know!

Jack