Forum Discussion

Rauttis's avatar
Rauttis
New Contributor
2 years ago

Autofill service breaks hovers in browsers

On Samsung devices there's two common ways to use mouse style inputs that support mouse hovers, the S pen and Dex mode. By hovers I mean eg. hovering your cursor over a link and it getting underlined, and other actions triggered by the CSS :hover selector.

When the 1Password autofill service is enabled, none of the hovers work in Chrome and Samsung Internet, which makes mouse use in Dex really annoying. As soon as autofill is turned off, hovers start working again.

This seems to be something unique to the 1Password autofill, if Google's autofill service is enabled the same issue does not occur.

1Password Version: 8.10.34
Extension Version: Not Provided
OS Version: Android 14
Browser: Chrome, Samsung Internet

android

3 Replies

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Thank you, Rauttis. I appreciate the time you took to send that in!

    I've located your support ticket, and we will contact you as soon as possible about this issue. Let's continue the conversation there; I'm closing this thread to prevent duplication of effort. 🙂

    -Evon

    ref: XYI-68751-555

  • Rauttis's avatar
    Rauttis
    New Contributor
    2 years ago

    Thanks for the reply, I sent a screen recording via email now. Gmail doesn't support attachments of over 25 MB so it was converted to a Drive link, hopefully there are no issues with that.

    The support id is XYI-68751-555.

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hello, Rauttis. Thank you for writing in. I am sorry about the issue you are running into with 1Password.

    So that the team can take a closer look at the issue you are experiencing, I request that you send us some information to mailto:support+forum@1Password.com.

    With your email, please include the following:

    • A link to this thread: https://1password.community/discussion/146526
    • Your forum username: Rauttis
    • A screen recording of the issue. Please do not share any sensitive information in the screen recording: https://www.samsung.com/us/support/answer/ANS10001616/

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    I look forward to hearing from you.

    -Evon