Autofill stopped working in browsers after update to 1Password 8

I have the same problem, and I do not see a solution here yet.
Since updating to Version 8.9.4, the autofill function does not work. When I place the cursor in the field and hit CMD-\, a window pops up saying "Search 1Password". This is not helpful.
Can you help me with this?

Browser: Safari 15.6.1
MacOS 12.5.1
PS. I have tried (1) restarting Safari (2) Reinstalling the extension (3) Using Chrome

Hi @jbleuzen:

That's indeed correct. As it currently stands, if you quit 1Password without that setting enabled, Autofill will no longer be available until you next launch 1Password. We're continuing to evaluate the situation however.

Jack

For those who are interested I had to check the option "Keep 1password in the menu bar"

I don't like to have an icon for that in my menu bar but if I want auto-fill to work I have to do this. I wish that the 1Password 7 way of doing the thing will be implemented on day...

Hi @robcostin:

If you're in communication with us via email, continuing the conversation there would be best. Thanks for letting me know!

Jack

ref: ZD 49118

Jack_P_1P

Sometimes restarting Safari works, but not always. It's not an acceptable solution, of course, because restarting often means losing my place on other open websites.

Note - I have been corresponding with Errol (mailto:businesssupport@1password.com). I sent screen recording videos of 1Password failures. If you'd prefer for me to send my screen recordings to you directly, just let me know where to drop them.

Rob

Hi @jbleuzen:

I've located your email to us, so we'll be in touch soon.

ref: TKW-73753-435

@Jonathanlloyd:

I wasn't able to locate any messages from you in our email system using either the email address you've used to register on the Support Community, or any messages containing your username: Jonathanlloyd. Did you receive a reply from BitBot with a support ID? Let me know!

@robcostin:

That definitely isn't the experience we want you to have when using 1Password in Safari. Just as a first quick step, does restarting Safari improve your state of play? Let me know.

Jack

Hi,
I just drop by to see if anybody had the issue and hoping for a solution... but no

I have sent the diagnostic and here is the id : [#TKW-73753-435]

Maybe it has no link with the issue but sometimes when I need to authenticate I have this weird message :

Actually 1Password is barely useable, sometime it works and sometimes it dont... Another thing I don't understand and looks like a bug : When I do a cmd+W it kills the application

Regards

Hi @Jack.P_1P,
Yes, have submitted the info you've requested above.
Thanks

Me too - and the behavior is unpredictable and all over the place. Sometimes I click the 1Password icon that appears inside the user name field and a popup tells me to click the 1Password icon in the title bar. That's super useful! Sometimes it gives me a poup button for the web site in question but clicking it does nothing. Sometimes I have to dismiss the 1Password popover widget and click the icon a 2nd time to get successful results. Sometimes I have to relaunch Safari. And sometimes nothing works. Super frustrating. Before 1Password 8 I had a standalone license and it always worked reliably.

Hi @Jonathanlloyd / mueez:

That definitely isn't the experience we want you to have with 1Password in your browser. Can you both follow the steps I shared above, replacing the username with your respective username? Thanks!

Jack