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Former Member's avatar
Former Member
4 years ago

AutoFill works OK on iMac (11.6) but not when using iOS. The 'key' does not fill in either field.

iMac running 'BigSur 11.6'. iPad Pro, iPad and iPhone all running iOS 14.8. Website https://www.jacquielawson.com/signin. I had left a note for myself in the Jacquie Lawson 1Password page that the...
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @GeoffMansfield:

Thanks for reaching out to us about this issue. Would you mind going through these steps and confirming that AutoFill is set to use 1Password on your iPad? -Use 1Password to fill and save on your iPhone and iPad

Once you've confirmed that it's enabled, when browsing to the site, do you see the login item showing in the suggestion bar as seen here:

If you're still running into issues after that, it may be best to have you email us as we will need some more detailed information about your device and set up.

Cheers!