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Blues01's avatar
Blues01
New Contributor
10 months ago

Automatic user/password fill-in does not work on Aetna.com

Tried two different W10 computers, two different Aetna accounts. The automatic username/password would fill in, but Aetna website came back showing "Create an account".
I copied/pasted the username/password and Aetna accepted them. Is this a 1Password problem or an Aetna website feature?

1Password Version: 8.10.36
Extension Version: 2.25.1
OS Version: W10 Pro 22H2
Browser: Chrome

browser extension

3 Replies

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  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    10 months ago

    No worries, we're here to help. I'm hoping that we'll see a finer grained control option by the site. Fingers crossed. It has been requested a few times and submitted to the team for consideration.

  • Blues01's avatar
    Blues01
    New Contributor
    10 months ago

    Thanks for the reply. I did not realize there was a way to turn off auto-submit. That could be a useful feature.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    10 months ago

    Blues01

    My apologies Aetna is known site that does not work with auto-submit. It has been reported to the team.

    You can optionally disable auto-submit.

    1. Right-click 1Password in the browser toolbar.
    2. Select Settings.
    3. Select Autofill & save.
    4. Turn off auto-submit - "Sign in automatically after autofill 1Password will automatically submit forms after filling logins."

    ref: dev/core/core#30877

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Tried two different W10 computers, two different Aetna accounts. The automatic username/password would fill in, but Aetna website came back showing \"Create an account\".
\nI copied/pasted the username/password and Aetna accepted them. Is this a 1Password problem or an Aetna website feature?

\n\n
\n\n

1Password Version: 8.10.36
\nExtension Version: 2.25.1
\nOS Version: W10 Pro 22H2
\nBrowser: Chrome

","body@stringLength":"465","rawBody":"

Tried two different W10 computers, two different Aetna accounts. The automatic username/password would fill in, but Aetna website came back showing \"Create an account\".
\nI copied/pasted the username/password and Aetna accepted them. Is this a 1Password problem or an Aetna website feature?

\n\n
\n\n

1Password Version: 8.10.36
\nExtension Version: 2.25.1
\nOS Version: W10 Pro 22H2
\nBrowser: Chrome

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Automatic user/password fill-in does not work on Aetna.com","moderationData":{"__ref":"ModerationData:moderation_data:113187"},"body":"

No worries, we're here to help. I'm hoping that we'll see a finer grained control option by the site. Fingers crossed. It has been requested a few times and submitted to the team for consideration.

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Thanks for the reply. I did not realize there was a way to turn off auto-submit. That could be a useful feature.

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Blues01

\n\n

My apologies Aetna is known site that does not work with auto-submit. It has been reported to the team.

\n\n

You can optionally disable auto-submit.

\n\n
    \n
  1. Right-click 1Password in the browser toolbar.
    2. \n
  2. Select Settings.
    3. \n
  3. Select Autofill & save.
    4. \n
  4. Turn off auto-submit - \"Sign in automatically after autofill\n1Password will automatically submit forms after filling logins.\"
    5. \n
\n\n

ref: dev/core/core#30877

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