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Forum Discussion
Best Practice Password Syncing - am I somehow causing an issue?
I have been updating passwords and I was surprised to be coming upon passwords that I had changed and tested to be sure the change took place, only to discover days later I can't log in to an account...
1P_Dave
Moderator
ModeratorThank you for the reply. I'd like to ask you to create a diagnostics report from your Mac (let's start with Mac "X"):
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/679063#Comment_679063
- Your forum username:
9AmberMoog - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
