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Forum Discussion
Mark_Sealey
3 years agoDedicated Contributor
Big decision: 1P 8
Appreciating that everyone here is overworked and overtaxed by the new release (1P 8), deciding whether or not to stay with 1P is a big and important decision - for all us loyal users.
So may I as...
1P_Ben
1Password Team
3 years agoThere really does seem to be only one way of deciding.
Indeed; there is really no risk here, other than perhaps a bit of your time. As you're already on a membership it isn't as though there is an additional financial cost, or a data migration involved. I'd say give it a try and see for yourself what your opinion is. I'm not sure there is much merit in putting a lot of weight in the opinions of others (including mine!), when the barrier to entry for trying it yourself is so low.
Still not clear on this: am I not now paying Apple? How can I switch payment to you since that's where I'll have downloaded the new version 8 from?
Without looking up your account, which isn't something we can do here in public, I couldn't say whether you're currently paying us directly or paying us through Apple. Either way is fine, and continues to be fine with v8. The fact that the v8 app isn't downloaded from the App Store doesn't change that. If you'd like to dig deeper though please feel free to contact our billing team at support@1password.com via email, and they'd be happy confirm how you're currently paying. They can also assist if you'd like to switch payment mechanisms.
That's a separate app which takes care of the Safari extension?
Correct.
And to clear out/up/away all the dependent files in various subdirectories of ~/Library… etc, please?
I do understand the desire but we really don't recommend manually "cleaning up" 1Password related files. This isn't something I'd be comfortable providing additional guidance on. The 1Password 8 installer does clean up anything that we feel has the potential to be problematic. For example, if you still have the 1Password 3 "Agent" on your system, the installer will remove it. Beyond that the official position is that everything else should be left as-is unless there is a problem, in which case we can troubleshoot from there.
Ben