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Forum Discussion
AlmoEnd
3 years agoDedicated Contributor
Biometric android 13
Hi all. I just bought a galaxy tab a8 because my old galaxy tab a (2016) with Android 8 wouldn't install the fat version of 1password. Evidently I cannot cannot do what I can do on all windows and ev...
1P_Timothy
Community Manager
3 years agoThanks AlmoEnd.
The device I have is Android 13, so it's quite possible they changed the wording and how that feature works. I don't have a Samsung device with Android 9 (?) device to check that.
Just to confirm I understood correctly, if you select "Lock this app" then open and unlock 1Password for Android and switch to another app or allow your device to idle does 1Password still lock earlier than expected?
IIRC the settings|apps|1Password|Battery is set to "Unrestricted" which is supposed to honor the 1P autolock settings?
Behavior like you've described is typically caused by battery or data restrictions on the device. Unfortunately on the user side, some device manufacturers give you minimal control or layer the settings in multiple locations. Even if an app is set to "unrestricted" it still be restricted in some ways. The "lock" "pin" or "keep open" options tend to be the best way to bypass this.
You can check the data restrictions for 1Password:
1. Open device settings.
2. Tap Apps > 1Password > Mobile data.
3. Tap Restrict background data > Never.
4. Tap Allow app while Data saver is on, on.
There are a few other battery options to try as well:
1. Open device settings
2. Select Device care.
3. Tap on the Battery icon > ⋮ > Settings.
* On some devices, tap Battery > App power management instead.
4. Disable Adaptive battery, Put unused apps to sleep, Auto disable unused apps and Optimize settings.
5. Tap Sleeping apps and remove 1Password if listed.
Some of those setting can be targeted by app, so it may be possible to set Put unused apps to sleep off just for 1Password for example. Let us know how that goes.