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Former Member
3 years ago

Biometric fingerprint no longer able to open chrome extension. Possibly broken by OS upgrade

I can open with my password but not the fingerprint. My browser and 1password are up-to-date. I upgraded OS to Ventura 13.2 recently.

1Password Version: 8.9.1
Extension Version: Not Provided
OS Version: MAC OS 13.2
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=Biometric%20fingerprint%20no%20longer%20working%20in%20chrome%20extension

macos
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Possibly broken by OS upgrade","id":"message:107916","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:107916","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:107916"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:107916"},"body":"

I can open with my password but not the fingerprint. My browser and 1password are up-to-date. I upgraded OS to Ventura 13.2 recently.

\n\n
\n\n

1Password Version: 8.9.1
\nExtension Version: Not Provided
\nOS Version: MAC OS 13.2
\nBrowser:_ Chrome
\nReferrer: forum-search:https://1password.community/search?Search=Biometric%20fingerprint%20no%20longer%20working%20in%20chrome%20extension

","body@stringLength":"455","rawBody":"

I can open with my password but not the fingerprint. My browser and 1password are up-to-date. I upgraded OS to Ventura 13.2 recently.

\n\n
\n\n

1Password Version: 8.9.1
\nExtension Version: Not Provided
\nOS Version: MAC OS 13.2
\nBrowser:_ Chrome
\nReferrer: forum-search:Biometric fingerprint no longer working in chrome extension

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Biometric fingerprint no longer able to open chrome extension. Possibly broken by OS upgrade","moderationData":{"__ref":"ModerationData:moderation_data:107917"},"body":"

@rarenson

\n\n

Please update to 8.9.15 and let us know if the trouble continues.

\n\n

How to keep 1Password up to date

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