Biometric Login not working

Hi krischik, thanks for writing in. While there are a few situations where your account password would be required outside of the "Require password" interval when biometrics are in use, this doesn't sound like expected behavior.

I'd like to ask you to reset Biometric unlock then check if the issue persists:
1. Open and unlock 1Password for Android.
2. Tap the account or collection icon.
3. Tap Settings > Security.
4. If on, tap Biometric unlock off.
5. Tap Biometric unlock on.
6. Tap back and close the Settings menu.
7. Tap the account or collection icon > Lock.
9. Enter your account password and unlock 1Password.
10. Tap the account or collection icon > Lock.

Are you now prompted to scan your fingerprint?

Of course this makes me wonder: How important is a long and complex password for 1Password?

While we certainly recommend using an unique, random and memorable password the Secret Key does the heavy lifting. With a unique and random password, using something that’s easy to practice regularly is perfectly fine.