It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Black screen when launching
Screenshot attached here.. All 1Password windows are just a black window. I noticed I can still input my password on the Lock Page. (the mouse cursors changes shape when mousing over the mast...
Hi, fultonm.
I have a few questions for you, and some suggestions that sometimes help in this situation.
- What desktop manager are you using?
- Is this X.Org or Wayland?
- What graphics card do you have?
- Is this a Flatpak installation?
Starting 1Password from the command line with the --disable-gpu-sandbox is one of the things that we've seen fix this problem. Also, some NVIDIA users have fixed it by installing libglvnd-glx, libglvnd-opengl, and libglvnd-devel.
Unfortunately, we don't know what causes this, nor can we reliably reproduce it ourselves. We're still collecting data.
