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fultonm's avatar
fultonm
Occasional Contributor
4 years ago

Black screen when launching

Screenshot attached here.. All 1Password windows are just a black window. I noticed I can still input my password on the Lock Page. (the mouse cursors changes shape when mousing over the mast...
linux
Former Member's avatar
Former Member
4 years ago

Hi, fultonm.

I have a few questions for you, and some suggestions that sometimes help in this situation.

  • What desktop manager are you using?
  • Is this X.Org or Wayland?
  • What graphics card do you have?
  • Is this a Flatpak installation?

Starting 1Password from the command line with the --disable-gpu-sandbox is one of the things that we've seen fix this problem. Also, some NVIDIA users have fixed it by installing libglvnd-glx, libglvnd-opengl, and libglvnd-devel.

Unfortunately, we don't know what causes this, nor can we reliably reproduce it ourselves. We're still collecting data.