Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
rkmassie
9 days agoNew Contributor
Blank app screen after successful sign in
When I try to open the app, I am prompted to enter my password. Upon entering my password successfully, the app opens, signaling I am successfully in, but the window is completely blank. There is no ...
AJCxZ0
8 days agoBronze Expert
You can and should use tags to help identify your platform instead of using DISCUSSION, however for anyone to provide any help you will need to provide at least the platform (operating system) and version along with the 1Password client version, perhaps with install method where there are choices on your platform.
Sometimes hardware details are relevant, but I suggest waiting for details to be requested if they appear relevant.
While a picture of a blank window seems pointless, useful information can be revealed. I recommend posting a picture of the whole window with some surrounding screen for context.