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J4rm4n's avatar
J4rm4n
Occasional Contributor
4 years ago

Blank login suggestions from 1Password 8

After upgrading from the previous version of 1Password, I no longer get login names in Firefox - only a small nameless icon in a pop-up. Here follows an example: Needless to say, I never experienc...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
4 years ago

Hello J4rm4n thanks for looking into that and apologies for my delay in reply.

I think this may have something to do with the interaction between how Android 9 handles device themes, 1Password 8 and Firefox as, the handful of similar reports I've seen have those three in common. We've filed this as an issue for further inquiry. If I remove the suggestion strip from my keyboard on Android 12 this is what I see in Firefox:

However that doesn't seem to be the culprit as I get the very same result by switching to the default light theme too.

Did you switch only Firefox's theme or your device's as well?

I then tried to login from the very same page with a dark-themed Firefox on my iPhone and it doesn't even ask me to choose a 1Password 8 login.

Are you consistently seeing filling issues on the New York Time's website in Firefox? On the NYT page I could successfully fill my test credentials. Have you noticed any other sites with similar issues?