Forum Discussion

MajorHavoc's avatar
MajorHavoc
Occasional Contributor
3 years ago

Bring back the old search functionality, please! (Even tough I know you won't)

Before 1password8, the search field was a filter, filtering the list to only those items that contained the search value. You know, how you would expect a search function to work when searching at a very long list of items.

It appears now, the search field simply takes me to the first item that contains that search value, and highlights it. if I am sorted by name, then I may see more items with that value, but if sorted by date, I see the first. Unlike some search functions that work the way 1Password8 works now, there is no "find again" (or Command-G typically) to find the next search result. Makes search now mostly useless. (Yes, I see the pop-up of search items, but that is insufficient info much of the time.)

And that highlighted item is right in the middle of the full list of unfiltered items that have nothing to do with search. For example: I want to search for 'apple'. In previous versions, the list would be filtered to items that contain the word 'apple'. The first thing I see is "Adobe (Apple)" followed by a number of Apple entries, and a few other items that contain the word 'apple' in them.

In 1Password8, I get the first item you decide to find (and I am not sure how you decided which one), which in my case was "Apple Card Login". Right above that highlighted entry is "app.asana.com", which no where in that entry does it contains the word "apple". Neither do that hundreds of other items that are still being displayed in the list. And if you scroll away, you loose your search.

Can we please, at the least, get an option to make search a "filter" again. This search is basically useless as is. I have found myself switching to LastPass to find a password that I cannot be bothered to deal with 1Password's search field to actually find it. This gets worse as the list of passwords gets bigger, and I have been a 1Password used for a VERY LONG TIME, and have a VERY long list.

I thought about not providing feedback, because I find you guys do not really seem to care what your users are saying. I would like to continue to be a customer, but finding it more and more difficult to get through a day without swearing at your product for some brain dead change that makes the product less usable and more difficult to navigate.

Sorry, but 1Password8 is a disappointment in my daily use.


1Password Version: 1Password for Mac 8.8.0
Extension Version: 2.3.3
OS Version: macOS 12.3.1

20 Replies

  • MajorHavoc's avatar
    MajorHavoc
    Occasional Contributor

    I will check this out. Thank you. And correct, you have my vote! :-)

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    Hey folks, a few updates here on the search feature, including some points which you've touched on here and a little extra besides 👋

    1. We have introduced a revamped approach to substring matching in a recent Nightly build (80901013). If you haven't tried it yet, we'd love to have your impressions of it! 😃
    2. We have an open feature request for an option to make "Show All Matching Items" the default, if you prefer that experience. I have added votes on behalf of everyone in this thread who has expressed a preference for seeing all results by default.

    We're going to be taking feedback on the new substring implementation going forward, and especially want to know things like:

    • Are you now finding the thing(s) you're looking for?
    • Are you encountering any bugs or unexpected weirdness with search?
    • Any suggestions on how the experience could be further improved for you from here?

    (I'd also be curious to know if you find find to still be useful, given the revamped approach to the main search feature now).

    Regarding future releases: the current Nightly search feature will be going through a substantial amount of testing internally here before a Production release. We want to make sure it's super solid and performing optimally and predictably. User feedback will be an important part of that process too.

    We will likewise continue to iterate on the search feature as a whole, and look for ways to make it maximally useful and relevant to you. That will likely be an ongoing process. 👍

    Thanks for the ideas, suggestions, and critiques. I hope you find this revision a benefit to your experience. Best regards from our team! 😄

    ref: IDEA-I-289

  • Former Member's avatar
    Former Member

    1P_PeterG

    I wonder if anyone at 1Password even uses the product you're building.

    So. What we have now:

    1. The regular search. Called Search

    Awkward to use, doesn't filter the list, creates an awkward dropdown. We've yet to find anyone who likes it.

    To "appease" some users you've added a Cmd + Enter that filters the list. Thank god it focuses the list by default. Only now... you can't clear the search result from the keyboard. You have to reach for a mouse/trackpad to click the x

    1. The awkward hack in the form of Cmd+Option+F. Called Find.

    It really looks like someone was so fed up with the search that just sneaked this in, it's so incongruent.

    I've listed the issues here: https://1password.community/discussion/comment/650206/#Comment_650206

    On top of those: the list isn't focused, and you have to tab twice to get to it with a keyboard. But you can press Esc to cancel the search... while you're in the field. No way to clear the search box without tabbing back.

    But sure. You're "working on it" and "bringing improvements" and other platitudes we've heard for over a year now. So far all the improvements have been "if something was within one click in 1Password 7, or if there's something than can be reached with one click, we'll go out of our way to make sure it's hidden behind as many clicks as possible, but not less than two."


    For those of us who are on a Mac, it's possible to set option 2 as the default. Go to System Preferences -> Keyboard -> Shortcuts -> App Shortcuts.

    Add shortcuts to 1Password:

    • Edit->Find, set it to Cmd+F
    • Edit->Search, set it to something else (I set it to Cmd+Shift+F)

    Enjoy default behaviour that should've been there from the start.

  • MajorHavoc's avatar
    MajorHavoc
    Occasional Contributor

    I agree with PeterG. But I noted recently (maybe in a recent upgrade) that there was a change to search. When searching, you are offered a menu click (or Command-Return) to show all matches. Ok, a LITTLE better, but I still think that should be the default search, as I see zero advantage or functionality to the new way. But at least it is little easier to get to, because I for one can never remember that key stroke to get the old search.

    So while you continue to patch about this issue, can someone on the team please share with us what you were thinking with the new search? I am serious, I do not understand that functionality. Thank you

  • viswiz's avatar
    viswiz
    Super Contributor

    @dmitriid in my opinion someone has decided that it must be totally different than before at any cost and now no one wants to admit the mistake. Technically it shouldn‘t be difficult to fully replace the broken, unusable search with the reimplemented find.

  • Former Member's avatar
    Former Member

    1P_PeterG

    cmd + opt + f is indeed the hotkey for that. Give it a try and let me know what you think!

    We think that instead of creating more and more unusable shortcuts that users have to remember you should focus on making the app usable without them. For example, by making what MajorHavoc described to be the default behaviour.

    Also. Just tried cmd + opt + f. Like what the actual f.

    • Hard to press. Have you tried this shortcut?
    • It creates an awkwardly placed invisible and inaccessible search field in place of the Categories dropdown. And feels misaligned because the margins are different. Invisible because there are literally no visual clues that it's a text field. Perhaps, like Google, you need a user study of 600 people to tell you that text fields should be text fields? https://medium.com/google-design/the-evolution-of-material-designs-text-fields-603688b3fe03
    • It does work as you would expect the main search to work

    So the question is: what was so difficult that you had to implement this as a separate field, and not as a behaviour in the main search field?

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    Hi folks, thanks for your feedback here. I know it can be tough to hear "we're still working on it," but - we're still working on it, and bringing many other improvements to 1Password 8 too.

    To @majorhavoc's question:

    Can we please, at the least, get an option to make search a "filter" again.

    As viswiz mentioned, we did recently introduce the find feature, which works similar to what it sounds like you're looking for. cmd + opt + f is indeed the hotkey for that. Give it a try and let me know what you think! And as I mentioned, other improvements will be coming to search going forward too.

    I can't provide any specifics on release dates, because we announce improvements and fixes when they come out, but I can tell you that we're listening, and I hope the many improvements, fixes, and features that have already appeared - a lot of which have been driven by customer demand over the course of the Beta period - show that we do indeed care about your experience.

  • Leon_Guan's avatar
    Leon_Guan
    Occasional Contributor

    The new search feature in 1P8 now is a joke, it's a cripple feature, you never know what's the rules they used to "seach", even themself cannot explain it well. Since even if you click on Show All Results, most of time it still show 0 results, but opt+cmf+f can bring you results, as the old search behavior.

    1Password is no longer 1Password as it was before, they don't care about productivity any more.

  • viswiz's avatar
    viswiz
    Super Contributor

    Couldn‘t agree more. The new search is inferior in every aspect. After many complaints they‘ve added ‚find‘ (cmd + opt + f) that is more like the previous search. For a reason unknown it‘s well hidden and it‘s placement in the UI is less than ideal.

  • dgbeecher's avatar
    dgbeecher
    Dedicated Contributor

    I agree with everything you wrote, and also really dislike the way search works now, which is at odds with how search works in every other app I use. But, I did want to make sure that you know about the "Show All Matching Items" option at the bottom of the search drop-down. This requires extra clicks and still does not present results in the way I'd like, but it is closer. Reading your post, I'm not sure that you've seen and used this feature?