I missed (forgot?) the demise of Authy. I (re?)learned of it today when I tried to log into my 1PW account.
Help!
You can reach me at the following special-purpose email address: [Removed]
1Password Version: 8.10.36
Extension Version: 2.26.1
OS Version: macOS 14.5
Browser: Safari
I missed (forgot?) the demise of Authy. I (re?)learned of it today when I tried to log into my 1PW account.
\nHelp!
\nYou can reach me at the following special-purpose email address: [Removed]
1Password Version: 8.10.36
\nExtension Version: 2.26.1
\nOS Version: macOS 14.5
\nBrowser: Safari
I missed (forgot?) the demise of Authy. I (re?)learned of it today when I tried to log into my 1PW account.
\nHelp!
\nYou can reach me at the following special-purpose email address: [Removed]
1Password Version: 8.10.36
\nExtension Version: 2.26.1
\nOS Version: macOS 14.5
\nBrowser: Safari
I'm happy that you're able to access your 1Password account again. 🙂
\n\n-Dave
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"80","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-07-31T12:23:29.000-07:00","lastPublishTime":"2024-07-31T12:23:29.000-07:00","metrics":{"__typename":"MessageMetrics","views":11},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:72807":{"__typename":"ModerationData","id":"moderation_data:72807","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:72807":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:72807","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:72806/message:72807","revisionNum":1,"uid":72807,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:72806"},"conversation":{"__ref":"Conversation:conversation:72806"},"subject":"Re: Broken two-factor authentication - Authy","moderationData":{"__ref":"ModerationData:moderation_data:72807"},"body":"Hello FWAdams2! 👋
\n\nI'm sorry that you're unable to sign into your 1Password account. I've removed your email address since this is a public forum.
\n\nDo you still have access to 1Password on one of your devices? If you do then you can disable two-factor authentication from that device: If you lose access to your authenticator app
\n\nIf that doesn't work then I recommend sending an email to support+forum@1Password.com so that our support team can help further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
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