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bshakil's avatar
bshakil
New Contributor
3 years ago

Browser app integration broken when using 1Password for Windows

I was unsure where to post this issue. But after installing the stable version of 1password I am pretty sure it's the problem with Nightly Channel. Problem started with this message on 1password E...
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1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
3 years ago

Hi folks,

Thanks to all of your reports our teams became aware of a memory usage problem in a recent version of 1Password for Windows. This issue led to problems with instability with the 1Password application, and integration with our browser extension in particular.

This issue has now been resolved in version 8.10.8-47 of 1Password for Windows. To fix the issue, please check for updates and ensure you're using the latest version of 1Password for Windows:

How to keep 1Password up to date

If you disabled integration between the browser extension and the app in order to workaround the issue then you can re-enable that after updating. To do so:

  1. Open the 1Password desktop app.
  2. Click your account name in the upper left and select "Settings".
  3. In the Browser section, turn on "Connect with 1Password in the browser".
  4. Open your web browser
  5. Right click on the 1Password icon in your browser's toolbar and select Settings
  6. Under the General section turn on the option "Integrate with 1Password app"
  7. Re-launch the 1Password for Windows app

If you are still experiencing issues after updating please reply to this thread and we'll be happy to help troubleshoot!