Browser app integration broken when using 1Password for Windows

OlivierP

Thanks for sending in a diagnostics report. You'll receive a reply from the team over email as soon as possible.

-Dave

ref: CDR-47291-594

Hello,
followed the instruction, problem is still there with latest Nightly 8.10.8.20
Just sent the diag and log reports to the support.

Support ID: [#CDR-47291-594]

Reverted to latest Production version (8.10.7) without even a reboot:
Browser extension unlock flawlessly

Manaburner

Thank you for posting the Support ID. The support team will send you a reply as soon as they review the diagnostics report that you sent in.

-Dave

ref: AAL-96469-785

Hi ag_mike_d
my Support ID is [#AAL-96469-785]

Hello Manaburner (and OlivierP),

Thanks for your message. I'm sorry to hear that you are also experiencing troubles with app integration in version (81008013). This is the latest version of the beta released June 07, 2023: 1Password Releases

Let's test the following:

1. Right-click the 1Password icon in the browser toolbar and click 'Settings'.
2. Scroll down to "Integrate with 1Password app" at the end of General section and toggle it off.
3. Scroll down to "Accounts & vaults".
4. Sign out of your account and Sign in again.
5. Fully close the web browser.
6. Fully quit the 1Password app.

After that, please give your computer a restart to ensure no pending process prevents 1Password from connecting with the browser. Once your computer turns back on, continue with the following:

1. Open and sign into the 1Password app first.
2. Left click the 3 vertical dots in the top left corner and select 'Settings'.
3. Under the Browser tab, ensure 'Connect with 1Password in the browser' is checked.
4. Then go ahead and re-open the web browser and turn on the "Integrate with 1Password app" option again.
5. Test things out.

If this didn't help, could attach the following to an email message addressed to support+forum@1password.com?

• The extension console log: https://support.1password.com/cs/extension-console-log/
• A diagnostics report: https://support.1password.com/diagnostics/

With your email please include:

• A link to this thread: https://1password.community/discussion/140493/1password-app-integration-broken-on-microsoft-edge-nightly-8-10-8-81008002
• Your forum username: Manaburner

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks!

I'm also seeing this with 1Password for Windows 8.10.8 (81008013) and I'm on the beta channel, not the Nightly.
Should there be a newer beta already?

Hello folks,

Thanks for your patience. Things have been resolved in a recent nightly and app integration is back running as expected. If you had downgraded, after setting the release channel back to nightly, let us know if you are continuing to see any troubles: Use 1Password beta releases

@OliverP - Thanks for your report and cross post. I'm sorry to hear that you've encountered the same with beta (81008013). I've just completed some testing with the beta and nightly (81008016), but not able to reproduce the app integration issues described with Edge/Chrome. Could you try manually installing the latest beta for your platform and let us know if problems persists? If so, does this still happen with both Edge and Chrome? 1Password Releases

Hello,

please be aware this bug/problem has been pushed into Beta 8.10.8.13

I end up uninstalling and reinstalling 1Password Production version to get rid of it...
My 1P extension is coming from the Chrome Store (for both Edge and Chrome) and this problem appeared only with 8.10.8.13
Integration (unlock) was working fine with previous Beta (8.10.8.10) and is back to normal with the Production version.

Sorry for the cross post https://1password.community/discussion/140632/since-update-to-8-10-8-13-1p-extension-integration-unlock-is-broken#latest

Hopefully you can correct that quickly (more and more people might post about this since it is now on the Beta...)

Hello martinsteel,

Thanks for your feedback. I'm happy to hear all is well with the 1Password in the browser Beta. This is know issue with the Nightly version and I've included your report in the issue we're tracking for the Development team! 👍

ref: dev/core/core#22209

Seeing the same issue with 1Password plugin from the Edge Add-ons site. The 1Password Beta plugin from the Chrome store works fine however (in Edge).