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Anonymous's avatar
Anonymous
4 years ago

Browser Connection broke with the

Hey there,

after month of using this perfect example of a native linux app I'm reaching out to you again because the 8.2.2-57 update broke my browser connection completely.
The extension log shows that the receiving end does not exist even tho it's enabled in the settings (also tired to disable and re-enabling it):

14:52:03.779 background.js:2 Attempting to reconnect to the desktop app...
14:52:03.793 background.js:2 Loaded page details in 1.5 ms.
14:52:03.793 background.js:2 Analyzed the page in 7.5 ms.
14:52:03.833 background.js:2 💫 Looking for desktop app com.1password.1password
14:52:03.833 background.js:2 📤 Sending <NmRequestAccounts> message to native core <1018717477>
14:52:03.910 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
14:52:03.910 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
14:52:03.910 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
14:52:03.910 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
14:52:03.910 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
14:52:03.910 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
14:52:03.850 background.html:1 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
14:52:03.851 background.html:1 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
14:52:03.907 background.html:1 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
14:52:03.907 background.html:1 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
14:52:03.907 background.html:1 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
14:52:03.907 background.html:1 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
14:52:03.856 background.js:2 Desktop app port disconnected. Error: Native host has exited.
14:52:03.857 background.js:2 💫 Looking for desktop app com.1password.1password
14:52:03.857 background.js:2 📤 Sending <NmRequestAccounts> message to native core <3689912948>
14:52:03.875 background.js:2 Desktop app port disconnected. Error: Native host has exited.

Aditionally, I've sent the 1pdiagnostics file to mailto:support+linux@1password.com.

Thanks for your help,
Felix


1Password Version: 8.2.2-57 (80202057)
Extension Version: 2.1.0
OS Version: Manjaro 21.1.3

16 Replies

  • Anonymous's avatar
    Anonymous

    Quick fix is the following:

    sudo chgrp onepassword /opt/1Password/1Password-BrowserSupport
    sudo chmod g+s /opt/1Password/1Password-BrowserSupport

    sudo chmod ug+s /opt/1Password/1Password-KeyringHelper

    Also provided this to the support via email.

  • Anonymous's avatar
    Anonymous

    @kebesing I provided more info for the team yesterday and they said they are working on this with priority.

  • Anonymous's avatar
    Anonymous

    Has there been any update to this issue? I'm seeing the same problem.

  • Anonymous's avatar
    Anonymous

    Ok great, thank you @felixoi :)

    ref: ZYB-61456-385

  • Anonymous's avatar
    Anonymous

    @ag_ana ZYB-61456-385, also got a reply already that the team is working on it :)

  • Anonymous's avatar
    Anonymous

    @felixoi:

    Aditionally, I've sent the 1pdiagnostics file to mailto:support+linux@1password.com.

    Thank you! Have you received a ticket number already?