Former Member
3 years agoBrowser extension 8
Ha anyone had problems getting the browser extension to work??
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Ha anyone had problems getting the browser extension to work??
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Hi @Jotamac - thank you for letting us know that the "fix" button worked for you (excellent news!). We are working on providing a more comprehensive fix to this going forward, and it's great to hear that the button resolved the issue here. And as always, we're on hand if you have questions or could use any further help. 👋
Forget it 1P_PeterG, I opened the app and under the help menu 'troubleshooting' found "Fix the missing Safari extension" which did the trick!
Many thanks!
Hi 1P_PeterG
I downloaded 1Password for Safari and when I open it, it tells me to open Safari preferences. The button does not do it so I simple went to preferences and opened it. Then under extensions, where I used to have the old 1P 7 which I uninstalled, I do not find 1P 8 as an option so I cannot select it. I must have missed a turn somewhere. My OS is up to date and Safari is 15.5
I had no problem installing it on Edge...
Hi @Jotamac, I'm sorry that you've encountered some issues with the browser extension. So that we may best help, can you share a little more information on the problem?
For example:
Thank you, and we look forward to assisting you with this!