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flindeberg
2 years agoNew Contributor
Browser extension fails to use ("find") passkeys from other accounts than "primary" account
Hi,
It seems that a recent 1Password-version has introduced a regression with regards to passkeys in multiple 1Password-accounts.
Prior to this week I have used 1Password for multiple accounts...
1P_Dave
Moderator
2 years agoHello flindeberg! 👋
I'm sorry that you're having trouble saving and signing in with passkeys. I haven't yet been able to reproduce the same issue as you've described it. Do you happen to know if your Enterprise account administrator has turned off "Passkey item support" for your account? You can forward them this article: Manage team policies in 1Password Business
Passkeys in secondary / enterprise accounts do not show up.
How many accounts do you have? And do you have passkeys saved in other family/individual accounts that are also not showing up? Or are all the non-working accounts work accounts?
I look forward to hearing from you.
-Dave