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Former Member
3 years ago

Browser Extension in Chrome locks after closing Window

Suddenly i have to unlock the Browser Extension with every new opened Window. The main application is and keeps unlocked. 1Password Version: 8.9.14 Extension Version: 2.5.2 OS Version: mac...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @cweiss! 👋

I'm sorry that 1Password isn't working correctly. It sounds like you may be running into a known issue with communication between 1Password in the browser and the 1Password app. Our developers have released a fix for the issue in the latest version of 1Password, can you please update to version 8.9.15:

How to keep 1Password up to date

After updating please restart your Mac. Please let me know if you still see the issue. 🙂

-Dave

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The main application is and keeps unlocked. \n\n \n\n 1Password Version: 8.9.14 \nExtension Version: 2.5.2 \nOS Version: mac...","body@stringLength":"282","rawBody":"

Suddenly i have to unlock the Browser Extension with every new opened Window. The main application is and keeps unlocked.

\n\n
\n\n

1Password Version: 8.9.14
\nExtension Version: 2.5.2
\nOS Version: macOS 12.6.3
\nBrowser:_ Chrome

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Suddenly i have to unlock the Browser Extension with every new opened Window. The main application is and keeps unlocked.

\n\n
\n\n

1Password Version: 8.9.14
\nExtension Version: 2.5.2
\nOS Version: macOS 12.6.3
\nBrowser:_ Chrome

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Hello @cweiss! 👋

\n\n

I'm sorry that 1Password isn't working correctly. It sounds like you may be running into a known issue with communication between 1Password in the browser and the 1Password app. Our developers have released a fix for the issue in the latest version of 1Password, can you please update to version 8.9.15:

\n\n

How to keep 1Password up to date

\n\n

After updating please restart your Mac. Please let me know if you still see the issue. 🙂

\n\n

-Dave

","body@stringLength":"586","rawBody":"

Hello @cweiss! 👋

\n\n

I'm sorry that 1Password isn't working correctly. It sounds like you may be running into a known issue with communication between 1Password in the browser and the 1Password app. Our developers have released a fix for the issue in the latest version of 1Password, can you please update to version 8.9.15:

\n\n

How to keep 1Password up to date

\n\n

After updating please restart your Mac. Please let me know if you still see the issue. 🙂

\n\n

-Dave

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