Forum Discussion

csgeek's avatar
csgeek
New Contributor
10 months ago

Browser Extension Losing focus

I'm mainly calling this out because the 1password official extension for chrome works fine, but the firefox one has this peculiar issue. This is on OS X and I'm using Alfred (snippet manager) to kee...
browser extension
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Hello csgeek! 👋

I'm sorry that 1Password is losing focus in Firefox. I did want to note that keeping your account password in a snippet manager isn't recommended since that location is likely not encrypted. This means that you're storing your account password in plain text on your Mac where it can be found by other people or other apps. I would recommend turning on Touch ID or Apple Watch unlock instead or choosing an easier password to type in: 

That being said, I'm having trouble reproducing the issue that you're running into. Can you tell me the following: 

  1. How are you opening 1Password? By clicking on the 1Password icon in Firefox's toolbar? Or using some other method?
  2. Can you post a screenshot of the 1Password window that loses focus? 
  3. Do you have the menu bar icon turned on in the desktop app: 1Password > Settings > General > Keep 1Password in the menu bar. 

Please make sure that the screenshot doesn't show any sensitive information. 

-Dave

core/-/issues/18852
core/-/issues/15584