Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Browser extension no longer offering Touch ID

Hi, It might be coincidence, but I've just updated to 1Password for Mac 8.9.14 (80914009) and now 1Password for Firefox and Chrome no longer offer the ability to unlock with Touch ID, the main 1Pa...
macos
Anonymous's avatar
Anonymous
3 years ago

Can confirm, lost TouchID functionality in Firefox as well. It appears the browser extension is unable to find the native app. I tried re-installing both the extension, and the desktop app, but no luck. Getting the following errors for the browser extensions when I debug:


Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
Desktop app port disconnected. Error: No such native application com.1password.1password7

Could be wrong, but I think I've been on 1Password 8 for a while now, so not sure why it's looking for a 1Password 7 file.

1Password Version: 8.9.14
Extension Version: 2.5.1
OS Version: MacOS (Ventura) 13.2
Browser Version: Firefox v109